We confirm your specialist.
Within one working day. You’ll get the name, specialty, and the calendar invite.
15 minutes with the technician who will be at the bench on your case. We pull up your scan together, talk through the case, and you leave the call with a plan. No customer-service reps. No queue.
We’ll match you with the IDA technician whose specialty fits your case and confirm the slot within one working day.
We’ll confirm your slot within one working day. For urgent cases, call (918) 744-8885.
Within one working day. You’ll get the name, specialty, and the calendar invite.
Or your photos, your model, whatever the case calls for. You’re talking to the person at the bench, not a queue.
Prep, abutment, screw access, shade, soft tissue, occlusion. Documented as we go.
Fabrication runs to the plan. Restoration ships on the turnaround we promised.

If you’re on this page, you’re probably weighing whether a 15-minute phone call is worth your time. Most dentists I talk to wonder the same thing the first time.
My dad Lance opened IDA in 1984 because he believed dentists wanted to talk to the person making their work, not fill out another form. Forty years later, that’s still how we do it. You’re talking directly to the specialist on your case, not a coordinator. No queue, no handoff.
If your case is straightforward, we’ll tell you. If it isn’t, we’ll plan it together before anything gets to the bench. Either way, you’ll leave the call knowing exactly what we’re making and why.
A 15-minute conversation usually answers more than a week of guessing, and it’s the technician on your case picking up the phone, not a queue.
"I'm not sure my case is worth a phone call."
"I've been burned by labs that don't pick up the phone."
"I don't want to get routed through customer service."
"I just want to talk to someone who knows what they're doing."
"IDA has become my go to dental lab for all of my implant crowns and bridges as well as traditional bridge cases. Their restorations consistently demonstrate an outstanding fit, often seating with minimal to no adjustments. The esthetics also meet the highest demands. They are easy to work with and always helpful when questions arise. I confidently recommend them to colleagues seeking reliable, highly esthetic results."
Dr. Michael O'Brien
"We've had nothing but positive experiences with this lab. Their team is always willing to help, whether we have questions about a case, need assistance with a remake, or just want a second opinion on treatment planning."
Dr. Lauran Spencer, DDS
"IDA Tulsa's work on fixed restorations, implant and tooth borne, is very high quality and consistent. Everyone I've worked with from IDA has been very available, open to communication, and helpful in delivering quality restorations for patients. Chris has been a great partner to work with in the dental business."
Dr. Heath Coleman Secure Dentures and Implants
A formal booking is one of three ways to reach us. Whichever fits the moment is the right one.
Most questions get answered in the call itself. These are the ones that come up before.
About Case PlanningMost calls run 10 to 20 minutes. Complex implant cases or multi-unit cases sometimes run 30+. We don’t watch the clock.
No. Send the case if it’s straightforward. Schedule a consult if anything about it is uncertain. Most dentists do both, depending on the case.
Case planning is included for all IDA clients. There’s no separate fee. The conversation is part of how we work. Become a Client if you’re new.
Another tech will pick up. The case planning conversation isn’t gated to one person, and your account contact will be looped in by the end of the day.
iTero, TRIOS, Medit, Primescan, and every other major intraoral scanner used in independent practice. See digital impressions for routing details by scanner brand.
Whatever you have: the scan, photos, a model, even a quick written summary. The tech will pull up the file and we’ll work from whatever you’ve got. Nothing is required upfront.