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[ Scanner compatibility ]

SCANNERS WE ACCEPT.

iTero

/ Accepted

STL and native format. Direct upload from the scanner via iTero account routing.

TRIOS (3Shape)

/ Accepted

Direct integration via 3Shape Communicate. STL and native format.

Medit

/ Accepted

Direct upload via Medit Link. STL and native format.

Primescan

/ Accepted

Dentsply Sirona Primescan. STL and native format.

Carestream

/ TBD

Accepted. File path and native format support confirmed at onboarding.

Other scanners

If your scanner isn't listed, call the lab. We've likely received files from it before.

IDA digital workflow u00b7 milling a zirconia case
[ File formats ]

STL WORKS. NATIVE FORMAT WORKS BETTER.

We accept STL files from any scanner. We also accept native scanner formats (DCM, PLY, native 3Shape, native Medit) when they preserve more information than STL alone.

For most cases, STL is enough. For high-precision implant cases or full-arch cases, native format with the case-specific metadata is preferred.

[ How to send a scan ]

THREE WAYS TO SEND A SCAN.

01

Direct upload from the scanner.

Most major scanners can upload directly to IDA via their native cloud service (3Shape Communicate, Medit Link, iTero account routing). Routing details confirmed at onboarding.

02

File submission portal.

For exported scan files outside a scanner cloud service, the IDA submission portal handles uploads of any size. Portal link sent with your welcome kit.

03

Email.

Smaller scan files can be emailed directly to the lab. Address provided at onboarding alongside your account contact.

[ Going digital ]

FIRST TIME SCANNING FOR A LAB?

Practices new to digital impressioning sometimes overestimate the setup cost. The reality is most major scanners ship with cloud-routing tools that make sending files to a lab straightforward.

If you’re scanning your first case for IDA, call the lab. We’ll walk you through the routing in ten minutes and answer any case-specific questions about what we want included with the scan.

[ Indications guide ]

DIGITAL VS. PHYSICAL IMPRESSIONS.

For most cases in 2026, digital is the cleaner answer. Here’s where each wins, and where each still has a role.

Digital wins on:

  • Appointment count. No impression material to set.
  • Patient comfort. No impression tray.
  • File shareability. Immediate transmission.
  • Reorder capability. File lives on the lab server.
  • Most routine restorative cases.

Where Physical still shines.

We accept both. Send what fits the case.

  • Certain large full-arch cases where the dentist prefers a verified physical model.
  • Certain implant cases with specific scan-body limitations.
  • Cases where the scanner isn’t producing reliable margin data.

We accept both. Send what fits the case.

[ Become a Client ]

READY TO PLAN YOUR NEXT CASE WITH US?

Schedule a 15-minute case consultation with an IDA technician. We'll talk through your scan, your patient, and what you need from us.

Become a Client See Our Services
Have questions? Give us a call. (918) 744-8885
[ FAQ ]

COMMON SCANNER QUESTIONS.

Don’t see your question? Call the lab. You’ll talk to a technician, not a queue.

Contact Us

Almost certainly yes. Call us. We’ve received files from nearly every major and minor scanner in independent practice.

The IDA submission portal handles uploads of any practical size, including full-arch native-format files. Direct-from-scanner uploads follow each scanner cloud service’s own limits.

Yes. If you want the verification, send both.

For most direct-upload scanners, you’ll need to add IDA as a recipient in your scanner account. We can walk you through that on a ten-minute call.

Start with Become a Client. We’ll send the welcome kit, assign a tech, and walk you through scan routing in one onboarding conversation.